We have moved to a new booking system!
As of October 2021 we now use Kids Club HQ booking system to securely process your bookings.
Please note the new booking system (Oct 2021) is separate from the previous one,
so you will need to register yout details again the first time you go onto KidsClubHQ.
so you will need to register yout details again the first time you go onto KidsClubHQ.
New & Existing Families
New Families - To start making bookings, register your account on our booking website.
Existing Families (previously registered on iPal) - Your email address has been registered with the new system, but you will need to input the rest of your details again. When you first go to log in, you will need to click 'Forgot your Password' to set a password and access your account.
There are 2 types of bookings you can make:
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Contract requests will be reviewed and either approved or rejected by our staff. Families who require the most amount of sessions will be prioritised.
If you would like a contract booking but have a alternating weekly rota, please email us so we can see if we can accommodate your booking admin@playtarium.com
If you would like a contract booking but have a alternating weekly rota, please email us so we can see if we can accommodate your booking admin@playtarium.com
Email us with any questions, booking changes or account queries:
admin@playtarium.com
Registration & Membership
Every child must be registered on our online booking system before they can attend. A non-refundable annual family registration fee is required in order for parents and children to use PLAYtarium which is automatically charged to your account.
Parents must ensure that they provide all the necessary information about their child and that it is kept up-to-date. This ensures that PLAYtarium is able to care for your children, keep them safe and meet Ofsted requirements.
Once registered, your membership with PLAYtarium will allow you to make bookings at our Out of School Clubs.
Parents must ensure that they provide all the necessary information about their child and that it is kept up-to-date. This ensures that PLAYtarium is able to care for your children, keep them safe and meet Ofsted requirements.
Once registered, your membership with PLAYtarium will allow you to make bookings at our Out of School Clubs.
Description |
Fee |
Late Collection fee (after 6pm) |
£1.00 per minute per child |
Late/Emergency Booking Fee |
£3.00 per child |
Non-Booking Fee |
£5.00 per child |
Letter - Admin Fee (e.g. tax credit letter) |
£10.00 |
Out of Date information |
£2.50 per child |
Late collection before (6pm) - next session cost plus £1 admin fee (e.g. booked into 5pm but collection at 5.15pm, you would be charged for the 6pm session) |
£1.00 plus session extension cost |
Our fees are reviewed periodically and are subject to change.
For more information, please see our policies which are available to view onsite.
For more information, please see our policies which are available to view onsite.